Topic outline

  • This course was created to give you a quick start to building Email & Web Surveys using TITAN Survey. 
    The course is composed of four chapters: 
    1. Introduction
    2. Web Survey
    3. Email Survey
    4. Summary 
    The chapters relating to web and email surveys contain a Video Tutorial, a Textual Tutorial, and a Chapter Assessment. 

    Remark: Respondents who take this course for accreditation must complete the Course Assessment in addition to the two Chapter Assessments. 
       
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  • Welcome to Chapter Two!
    In this chapter we will learn how to build and distribute Web Surveys.
    Web surveys can be distributed as a URL, in a variety of different ways, in line with your target audience: Via email, SMS, WhatsApp or even published on a platform such as Instagram, linked in, or Facebook. Responses are automatically captured in your Salesforce account.
    TITAN Web survey offers a large variety of question types and enables you to easily add your branding to the survey.
    This chapter includes: a video and textual lesson, and an assessment.
    At the end of the chapter, you will be able to create and distribute a Web Survey.
    Custom Page: 1 Quiz: 1
  • Welcome to Chapter Three!
    In this chapter we will learn how to build and distribute Email Surveys.
    Email Surveys have a better response rate, as users respond to only one question. However, when needed, we can ask respondents after they answer follow-up questions.
    With TITAN Survey, we can embed our question in an email sent to the respondents and their answers are automatically saved in their Salesforce account.
    This chapter includes: a video and textual lesson, and an assessment.
    At the end of the chapter, you will be able to create and distribute an Email Survey.
    Custom Page: 1 Quiz: 1
  • Welcome to the final chapter of this course!
    In this chapter, we will summarize the topics discussed in the course.
    If you are taking this course for accreditation, please complete the Course Assessment.
    Finally, your opinion is important to us! Please take a few minutes to answer a short course summary poll before you leave.
    Looking forward to meeting you in our other TITAN courses.
    The TITANs.
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