01 Introduction

In this lesson, we will learn how to access the data submitted by our respondents on TITAN Survey. This includes explaining how to view surveys taken, observe survey distributions, and examine survey questions.

02 Data Collected from Surveys

  • Taken Surveys Data- includes all data that provides insight into each survey taker’s responses.
  • Survey Distribution Data - shows data related to every time the survey was distributed.
  • Survey Questions Data - lists a breakdown of the questions found in the survey.

03 Access Data Submitted by Respondents

1. Get the Titan Surveys for Salesforce app from the AppExchange store.
titan app exchange
2. Log into your Salesforce account and search for the Titan Survey app.
search for titan in the look up field
3. Use the Surveys tab drop-down arrow to choose a specific project.
titan survey dropdown tab
4. Alternatively, select the Surveys tab to view all projects and key figures.
5. Select a project to view all the details regarding the survey.
titan survey tab
6. View details of your survey by selecting the Details tab.
titan survey details
7. Choose the Related tab to view the number of surveys taken, details regarding survey distribution, and a list of your questions in the survey.
survey related details

04 Surveys Taken Data

1. Navigate to the Related tab for your chosen survey and select the Surveys Taken link.
survey taken data in salesforce
2. The Surveys Taken page opens up and displays all your survey responses with key data regarding the status of the survey, the number of completed surveys, and the number of logins to your survey.
3. Obtain a detailed breakdown of each response by choosing one of the records.
survey response details
4. Selecting the Details tab will provide a host of information regarding the respondent’s responses.
survey distribution details

05 Distribution Data

1. Select the Survey Distributions link under the Related tab to explore the distribution data.
survey distribution data in salesforce
2. The Details tab will display various distribution data in an easy-to-view dashboard collected from your survey.
titan survey distribution details

06 Survey Questions

1. Select the Survey Questions link under the Related tab to explore the question data from your survey.
titan survey questions
2. Choose a specific question to get a more detailed breakdown.
survey question details

07 Got Feedback?

Additional Resources