01 Getting Started

You can edit a document before the CLM process begins. There are two ways to do this.
  • Edit the document from the Generate Document button inside Salesforce
  • Edit the document from an instant URL created through a Salesforce flow

Both options let you make changes before the first collaborator receives the document.

02 Edit a Document from the Generate Document Button

1. Open your opportunity in Salesforce.

2. Select the Titan Generate Document button. The location may differ based on your layout.

3. When the Titan modal opens, select your CLM template and click Edit.

Screenshot of the Titan Document Generation window

4. Use the Titan editor to update text or add comments. You can work with the toolbar on the top and the toolbar on the right.
Note: These edits apply only to the current document. The template itself is not changed.

5. Select the Send Confirm icon in the top right to deliver the edited document to the first collaborator.

Screenshot of the Titan edit window

03 See It In Action

Your collaborator receives an email with a link to the updated document. Opening the link starts the CLM process. All changes are tracked as they move through the workflow.

Screenshot of the email with edits

04 Edit a Document with an Instant URL

An instant URL lets a user open the document in edit mode without navigating through Salesforce. This is helpful when you want users who do not work inside Salesforce to have fast access.

Before you start
  • Create a long text area field with at least 1024 characters to store the URL
  • In your Titan project, open Document Access and then Salesforce Configuration
  • Select the option for Apex, Process Builder, or Flow
  • Copy the FT Form Hash

Save your changes before building the flow.

Salesforce configuration window

05 Build the Salesforce Flow

1. In Setup, search for Flows. 

2. Select New Flow.

Screenshot of set up window

3. Choose Record Triggered Flow.

Screenshot of the new automation window

4. Set the object to Opportunity.

5. Set the trigger to run when a record is updated.

6. Choose All Conditions Are Met.

7. Select a field that will trigger the flow.
In this lesson, the Description field is used. Any update to this field runs the flow.

Screenshot of the configured record triggered flow

8. Add the Titan Sign Instant URL action.

9. Complete the required fields
  • Label for the action
  • FT Form Hash
  • Pre prepare the document set to False
  • Record ID set to Opportunity ID
  • Field to store the URL set to your long text area field 
  • URL expiry time for example, five hundred minutes
10. Save and activate the flow.

Configured Apex action

06 See It In Action

Update the field that triggers the flow. The long text field now contains the instant URL.

Select the link to open the document in edit mode. Make your changes and save.

The updated document is sent to the first collaborator. They receive a link to the edited version and continue through the CLM process with full tracking.

Screenshot of the populated url

07 Summary

You can edit a document before CLM begins in two ways.
  • Use the Generate Document button for direct editing inside Salesforce
  • Use an instant URL when you want fast access to the editor without navigating through records

08 Got Feedback?

Additional Resources