01 Getting Started

In this tutorial, we are looking at static sign documents. 

02 Set up document

You can use a number of different elements in the document:
  • Basic elements, for example:
    • Checkboxes
    • Text fields
    • Signature, etc.
  • Additional elements
  • Salesforce elements
titan sign elements
1. Drag any fields from the left of the screen to the required position. For instance, text fields …
adding text fields to a document
2. … and signature and signature date fields.
adding signature and date fields

03 Add conditional logic

In this lesson, we added the following conditional logic: When the user completes the Name field, we want that information to be copied to the Business Name field automatically.

04 Give a Tag

We added tags to the Name and Business Name fields to make it easier to identify these fields when we added the condition.
1. Select the Name text field, and on the right of the screen, click to expand the Advanced options.
2. Type “Name” in the Tag field.
add tag name
3. Do the same for the Business Name text field.
Updating name fields
4. Select the Name field and expand the Conditions option.

05 Configure the Condition

1. Click the Configure Conditions button. The Configure Conditions screen opens.
configure conditions
2. Click the Add Condition option. A condition row is added.
3. Use the drop-down lists to configure a condition.
4. Click the Configure Action button.
Add a condition
5. Click the checkbox next to the Business element and use the list to select the “Set value from” field.
Type to search elements
6. Use the list to select the Name option and click the Apply button.
  • The condition is added. This condition sets the name field to the business name field when the name field is filled out (is not empty).
7. Click the Apply button.
set rule action
8. Click the Apply button on the Configure Conditions screen.

06 Add Validation

We want to mark the Name field as mandatory.
1. Select the Name text field element and click the Validation option to expand the list.
2. Click the Is Required checkbox.
required checkbox
3. Select the Signature element and make sure it is also marked as mandatory.
You can also use the Ensure filled-in % checkbox to specify a percentage of the signature element that must be filled in for the signature to be considered valid.
valid percentage

07 Configure Signers

Configure signers for your document, complete the following:
  • Configure document access
  • Add protection
  • Configure signers
  • Assign fields to a signer
  • Save the document

08 Configure Document Access

This document needs to be sent to Salesforce users; therefore, we will mark it as Dynamic.
1. Expand the Document Access list and click the Dynamic radio button.
2. Click the Salesforce Configuration button. The Salesforce Configuration screen opens.
configure salesforce
3. Use the drop-down list to select an object in Salesforce, for instance, Contact.
4. Click the Allow Salesforce Button checkbox.
  • You can also use the APEX or a Flow, but we only selected the Allow Salesforce Button option in this lesson.
5. Click the Apply button.
find object in salesforce

09 Add Protection

You can add security to the document.
1. Click the 2-Factor authentication radio button and click the Edit button to configure the email that the signer will receive.
configure email
2. Make changes to the email that will be sent to the signer, if necessary.
  • You can use the HTML toggle switch to activate HTML options.
  • You can drag-and-drop the elements at the bottom of the screen to the email.
3. Click the Apply button.
custom message

10 Configure Signers

We only configured one signer, but you can have multiple signers on a document.
1. Click the Add Signer option to add the first signer. 
2. Click the Configure button.
add signer and configure
3. Click the Add object button.
add object button
4. Use the drop-down list to select the Salesforce object, for example, Contact.
5. Click the Condition (Not Set) option.
condition drop down
6. Click the Set Conditions button.
7. Use the drop-down lists to select the condition: for example, ContactID Equals RecordID.
  • The contact that you select in Salesforce will receive the document when you click the FT DocGen button.
8. Click the Apply button.
configure condition
9. Click the Map field (Not Set) option.
10. Click the Set Mapping button.
11. Use the drop-down lists to map the first name, last name, and email.
12. Click the Apply & Finish button.
Mapping fields
13. Type a name for the signer in the field.
add name for signer

11 Assign Fields to a Signer

Different fields can be assigned to different signers when you have multiple signers. The assigned signer can only edit the fields that apply to them.
1. Select a field and expand the General list.
2. Use the drop-down list to select the signer. The field changes color to indicate that a specific signer was assigned. If you have multiple signers, the fields will have different colors for each signer.
assign fields to signer
3. Click a field, hold the Ctrl button on the keyboard, and select all the fields applicable when you have multiple fields for the same signer.
4. Use the drop-down list to select the signer.
use drop down to select signer
If you click the Save icon and there are outstanding configurations, you will see a warning message and a list with tips to help you configure all the requirements. Check if you didn’t miss a field. All the fields must be assigned to a signer before you can save the document.
Tips screen

12 Save the Document

Under General, give the document a unique name to make it easier to find in Titan and Salesforce.
Add name to document

13 Setup Signer in Titan

Let’s go to the Titan Dashboard.
1. Browse to My Account > Users. You must give at least one group of collaborator permissions to use the document.
2. On the Collaborators tile, click the Edit icon next to your name. The Edit Collaborators screen opens.
My account > users
3. Click the Next button.
edit collaborators
4. Click the checkbox next to the document template name on the Sign tab and click the Finish button. If this checkbox is not enabled, the document will not appear in the list in Salesforce when you click the FT Generate Document button.
edit collaborators
5. Click the Settings tab.
6. Click the Document Generation option and make sure that the Settings are open.
7. Use the toggle switch to allow API access and click the Apply button.
settings > document generation > settings

14 Go to Salesforce

1. Open a contact record and click the FT DocGen button.
FT generate button
2. Click the Sign icon next to the template name on the Document Generation screen. You will see a message: “Processing your request, please wait...“
document generation sign icon
You will see the message: “Good Job! Your request has been submitted successfully.”

15 Sign the Document

The signer will receive an email will a link to the document.
When the signer clicks the link in the email, the Security Check screen opens, and they must enter their email address.
security check window
The security code will be sent to the email address. The signer must enter the code and click the Confirm button. The document will open only if the correct email/security code combination is added.
The signer must fill in the linked fields …
fill in signer fields
… and sign the document.
sign now
The signer uses the screen to sign.
draw signature
Once finished, the signer clicks the Finish Sign button (top right of the document) to finish the signing process.
success message

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