01 Getting Started

This tutorial covers how to configure your Salesforce and Titan environments to start working with Titan Flow.

02 Salesforce

1. Log into your Salesforce account and navigate to the Setup menu.

2.  In the finder field, search for Packages and select Installed Packages.

3. Note the version number listed for FormTitan. This version number will be compared to the latest version available on the AppExchange.

screenshot of installed packages with Titan highlighted

4. Navigate to the AppExchange and search for Titan. 

5. Click on the details tab and check the version number located under App Details.

If your current version is up to date, you do not need to take any further action.

screenshot showing how to check your Titan version number under app details


If you do not currently have Titan installed, complete the following steps:

1. Click the Get It Now button.

click the get it now button

2. Select Install in Production.

Install in production button highlighted

3. Agree to the Terms and Conditions and click Confirm and Install.

Confirm install details window

4. Log in to Salesforce using your credentials. The Install FormTitan screen is displayed.

5. Select Install for All Users and click Install.

Install Form Titan window with Install for All Users window

6. After the Installation is completed, click Done.

Complete installation window

03 Authenticate Salesforce in Titan

1. Log into your Titan account.

2. Select the Settings tab and navigate to the Integrations subtab.

Integrations tab under the Settings

3. Scroll down to the Salesforce option and click Authenticate.

Screenshot of the Salesforce option with the Authenticate button highlighted

4. Enter the same Salesforce login credentials that you used when selecting the Install for Production option and click Login.

sign into salesforce window

A success message is displayed and your authenticated app will display at the top of the Integrations list.

Success message after authentication

04 Allow API Access

1. Navigate to the API subtab located in the Settings tab. 

2. Enable the API toggle switch.

3. Important: Ensure that API Access is granted to at least Objects and Submissions.

Allow API access window

05 Document Generation

1. Navigate to the Document Generation subtab in the Settings tab.

2. Enable the API toggle switch and click Apply.

Document generation tab

06 Salesforce Permission Sets

1. Log into your Salesforce account and navigate to the Setup menu.

2. Search for Permissions in the finder field and select Permission Sets.

3. Select the Titan User permission set label.

Permission sets in Salesforce

4. Click Manage Assignments.

Manage assignments button in Permission Sets

5. Click Add Assignment to configure permission sets for the Salesforce login credentials you used to authenticate Salesforce in Titan.

Add assignment for permission sets

6. Select the User you want to configure access for and click Next.

Select the user to configure permissions for

7. You can choose to select no expiration date or specify an expiration date. Once you have made your selection, click Assign.

Configure expiration dates for user access

07 Got Feedback?

Additional Resources